For a Super Fast Answer
It’ll take about 3.2 seconds to get an unbiased answer from some of the thousands of owners in one of their private Saddleback communities click here.
For a Pretty Fast Answer
Click the Wanna Chat? icon at the bottom right of the page for a floating icon. If it's not there, it means we're offline.
Phone us @ 817-402-4550
Email us @ [email protected]
Frequently Asked Questions page is here like… How do I convince my wife? Which color should I get? How do I condition my leather? What is the hardware made of? Were any animals hurt in the making of this bag? Etc.
Toll-Free Skype Calls for International Customers
Email us your Skype username and we'll add you as a contact. After you accept us as a contact, you can give us a free Skype call that will be forwarded, at no charge, to our landline number.
For Corporate or Group Gifts or Events
Customer Service Hours
We’re available via CHAT and BY PHONE Monday - Friday 10:00 AM - 5:00 PM CST.
Showroom Store Hours
Pickup hours are Monday through Friday, 9:00am - 3:00pm. We're closed Saturday and Sunday.