Here are some questions you won’t often be asked: have you ever jumped up on a coffee table at a party and wowed the crowd with your (fill in the blank) skill?  Are strangers just stimulating friends you haven’t met?  Do you love brainstorming and helping someone out with making a decision or solving a problem?  If you answered yes to any of these, we’ve got a fit for you.  We’re looking for some energetic team members to support Saddleback.

We’re looking for a Customer Service Specialist that can help our customers via Phone, Chat and Email and also work in our Showroom as scheduled.  We’re looking for quality people who have an outgoing unique personality, have a heart for serving others, can whip up some great emails and conversations, have great integrity and are detail oriented.  

Full Job Description for Customer Service Specialist

Why you want to work at Saddleback:

  • Great People - a great team to work with.
  • Work that Matters Saddleback is a socially minded company with a bigger purpose.  The heart of Saddleback really is to love on those that come in our path. Our work is bigger than a bottom dollar here; it’s about helping people.
  • Our Culture is key, and who we hire is important.
  • Great Benefits including Paid Medical and Dental insurance, Paid Vacation time, Paid Sick time, Paid Bereavement leave, Paid Holidays, Paid Short term and Long term disability, Paid Life insurance, Retirement plan with match, employee discount.

Important Details:

  • Location - The Saddleback Headquarters in Azle, TX and possible some work from home.
  • Position - Full Time, Typically M-F 8:30am - 5pm

  • Travel - Some travel to conferences and events required

  • Required - Good internet connection

Main Responsibilities:

  • Answer phones, emails and/or chat from our customers
  • Assist customers in our showroom

  • Record and document customer information as needed

  • Process sales and returns
  • Resolve customer concerns
  • Put a smile on your customer’s face


Click here to put in your application