After my first review of this product (just below), I purchased a used "2-rivet" Classic Briefcase in Tobacco (that was used extensively and probably never conditioned). Being an older version of this bag (I'm guessing 7-10 years old), it showed significant colour variation: while most of the bag was light yellowish brown, the handle and back of the bag had acquired a dark patina and the side straps showed a bit of darkening due (presumably) to UV exposure. After using the Healing Balm, the colour evened out considerably. It's so soft I feel like I'm carrying around an old catcher's mitt! Big fan of this product!

I purchased a used 5-6 year-old large coffee-brown classic briefcase. I doubt that it had ever been conditioned. Even though I conditioned it twice with Chamberlain's #1, the leather still felt dry. I spoke to Chamberlain's and they suggested using the Balm for the entire bag. What a difference! The bag turned a shade darker and became much more supple.

Great for scratches and heavily worn leather. Used on our leather ottoman and on my Squared Leather Backpack (dark coffee brown) which still looks great after many miles of travel over 6 years.