Our hope is that you'll be proud of your bag
because of the compliments you get and how long it lasts. But our deeper hope is that you
join our community of those nurturing the vulnerable and loving the unloved. We do more
than just quality leather bags; we do quality in all areas of our business.
Ordered item and it was sent to my old address. When the item was returned as undeliverable I was contacted by Saddleback Leather. I asked for a refund because I had already ordered a replacement. I was issued a no hassle refund, super easy.